Understand the issue
Review the exact notification, deadlines, and previous responses.
A clear response starts with the evidence.
A shipment flag or account issue needs careful reading, relevant records, and a response that addresses the actual problem. We help you organise the evidence and next steps.
WHAT THE WORK INVOLVES01 02 03 04
Gather the records
Identify relevant invoices, shipment photographs, account records, and supporting documents.
Prepare the response
Build a focused explanation and supporting submission for the issue at hand.
Review the outcome
Monitor the response and identify operational changes that may reduce recurrence.
WHO IT’S FORA good fit starts
A good fit starts
with clear expectations.
Is this right for you?
For sellers dealing with shipment defects, performance notifications, or account issues that need structured support.
Before we start
Every issue is assessed individually. Amazon controls the outcome and timing; the support required depends on the notification and available evidence.
SEE THE WORK
Look beyond the service list.
Explore account reports, a Buy Box strategy, and a documented shipment dispute.
Explore results & evidenceBefore your
next move.
Can you assess a suspended account?+
Yes. We need the notification and history to determine the appropriate next steps. Do not send passwords through the enquiry form.
What records should I have ready?+
Keep the original notification and relevant transaction or shipment records. We identify the specific supporting documents after understanding the issue.
How long does a dispute take?+
Timing depends on the issue and Amazon’s review. Our documented three-day shipment case is one outcome, not a standard turnaround.